Professional services

Epistema offers a full range of services to accompany you before, during and after your project.

Consulting and support

Our team of consultants has developed a support methodology that guarantees the success of your on-line assessment and training project. From installation of software elements, integration with your content through to the launch of your system, you will benefit from Epistema's experience to successfully implement your solution.

Specific developments

From adapting standard software packages to developing specific software, our specialised engineers can customise your solution to meet your specifications fully.

Team training and support

Our training department offers a full training range to help you get the most from our software. Our user support team is available all week by phone, chat or e-mail to answer your questions.

Installation and parameter setting

All of our projects contain an installation and parameter setting phase on your servers or in our hosting centre. We can also train your technical teams in solution maintenance and operation.

Facilities management of the solution

Epistema has invested heavily in secure hosting infrastructures that operate 24/7. Our servers can host your specific solutions or our software packages in Saas (Software as a Service) mode.

Software maintenance

Epistema systematically offers an annual service to guarantee the running of our software packages. Our quality team is at your service to manage any malfunction that may occur on our solutions.